Blue Tang Software | Razordesk | Blue Tang Web Systems

Blue Tang Software | Razordesk | Blue Tang Web Systems

Ideally suited to small and medium sized organisation, Razordesk is the tool you need to cost effectively manage your company’s IT support requirements. Staff and end users alike will appreciate its intuitive web-based console. Effortlessly track help requests, keep people informed, generate reports, maintain contractual obligations and much more. Razordesk can even produce addressed and itemized time sheets allowing you to accurately bill your customers according to their support contract.

Razordesk Enterprise Edition | Blue Tang Web Systems

Everything you need to keep track of your customer’s requests and issues. Razordesk, a long established reliable and easy to use support ticketing system, now brought up to date supporting all major desktop and mobile web browsers. Simply create & manage tickets to track issues, requests or tasks then assign a ticket to a member of staff and other interested parties, including a line manager or sales representative for example. Create contracts to warn of tickets that are not responded to in sufficient time or completed within a contractual timeframe. Generate printable reports for that morning stand-up meeting or weekly retrospective!

Razordesk Enterprise Edition | Blue Tang Software

Everything you need to keep track of your customer’s requests and issues. Razordesk, a long established reliable and easy to use support ticketing system, now brought up to date supporting all major desktop and mobile web browsers. Simply create & manage tickets to track issues, requests or tasks then assign a ticket to a member of staff and other interested parties, including a line manager or sales representative for example. Create contracts to warn of tickets that are not responded to in sufficient time or completed within a contractual timeframe. Generate printable reports for that morning stand-up meeting or weekly retrospective!