delight CRM Premium Netzwerk Benutzer-Lizenz – Extensive and flexible CRM and address management package, manage your addresses, letters, emails, SMS, documents, tasks, requests, orders, offers, invoices, reminders, metrics, and campaigns as well as all correspondence with your customers much more. delight CRM is the perfect tool for companies, associations, and self-employed, who need fast and flexible access to address data, correspondence, campaigns, documents, events, tasks, emails, SMS, letters, invoices, quotes, reports, etc. It can handle detailed address data, a photo or company logo, documents, notes, and pictures and manage detailed journal history to each address. All correspondence including documents, emails, SMS, phone calls, etc. of an address is stored in the journal history. With graphical appointment management, multiple calendars can be managed at the same time people, rooms, and equipment. On request, appointment confirmations can be sent automatically by email or SMS. All pending tasks are listed in the task list. With the order, offer- and accounting management articles can offer, sold, and invoiced. Thanks to the cash book accounting and invoice list one have their numbers and need always at a glance. The Campaigns management, which is available from the professional version, handles your advertising campaigns, the planning of events, etc. To manage your customers and contacts in a tree structure, each address can be assigned to different address groups. One easily can add own address fields and manage them in different categories. You see only the relevant fields at each address. Not required fields will be hidden automatically. The integrated birthday list shows what customers, suppliers, employees, or business partners celebrate their anniversary in the next few days. With phone call recognition the address of incoming phone calls can be displayed automatically. Phone numbers can be dialed with just one mouse click. One can add as many reports and templates such as e.g. letters, form letters, address lists, labels, envelopes, nameplates, attendance lists, detailed address letters, templates for emails, etc. as needed. There is no limitation. All master data, fields, templates, macros, and settings of the software can be adapted and edited very flexibly to your needs.