AVMG5300 Availability Management Policies, Guidelines and Scope Document – Part of the Full Availability Toolkit

AVMG5300 Availability Management Policies, Guidelines and Scope Document – Part of the Full Availability Toolkit

The Art of Service – Framework Educator of Choice – AVMG5300 Availability Management Policies, Guidelines and Scope Document – Part of the Full Availability Toolkit – It is important to set Policies and Guidelines for any ITIL process implementation initiative. This document provides the background activities for the Availability Management process that must be considered when starting this work; this is setting Policy and Guidelines that set the direction for the project.